Complaints

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Complaints - Travisa

Through this page, you can file a complaint with services provided by Travisa.

During the transition to Cox and Kings, there may have been applications with particular problems. Some possible problems include:

To submit your complaint, use our feedback page. Please make sure to select "Complaint" as the reason for your feedback. It is very important to give as much information as possible, including Application Id(s), Name, Phone and a detailed report of the problem so your complaint can be addressed in an efficient manner.

After the complaint has been received by Travisa, we will reply within 2 business days. It may take longer for a complete response from Travisa depending on the nature of the complaint.